Product Modules and Features

Internetrix Tealeaf solutions help your business solve the ROI puzzle.

Internetrix deliveres IBM Tealeaf Customer Experience Management solutions to help companies improve the online customer experience by providing quantitative and qualitative data to understand their customers’ web and mobile experience and quickly identify and eliminate conversion struggle.

Understand user intent through highly visual and analytic site overlays and influence buying cycles across key touch points.

Tealeaf provides access to complete transparency of your customer experience from the 1st interaction to conversion with Tealeaf giving you unprecedented power to shape your customer experience and surpass your digital ROI goals.

Key Features

  • Eventing engine to track and score customer behavior in real-time

  • Fast segmentation analysis through automatic population of session dimensions

  • Intelligent data management and flexible archiving of customer experience data

  • Data security and privacy through global data destruction and roles-based filtering

  • Passive network traffic capture for minimal performance impact

  • Extensive visibility into customer web interactions, including browser based Rich Internet Application (RIA) interactions

  • Uncover unexpected customer struggle and experiences in near real time

Fast ROI and Conversion Impact

  • Typically, companies see greater than 500% ROI within the first 3 months

  • Increased conversion rates

  • Increased average order values

  • Improved online customer retention rates

  • Reduced problem resolution time

 To make contact with Internetrix please email, phone or fill out our enquiry form.